What's the difference between Email/SMS Text Notifications and Push Notifications?

Email Notifications and Push Notifications alert you to events of your choosing that occur in your security system.

The two types of notification are completely independent; you can elect to receive either or both.

Email Notifications (including SMS/text messages)

These notifications can be directed to email addresses and mobile device numbers.

  • On a desktop browser: Go to My Profile on the website to set up and enable/disable email notifications and set up recipients at email addresses and SMS/text message numbers.

  • On the iOS app: On the My Profile screen, you can enable/disable email notifications and set up recipients at email addresses and SMS/text message numbers.

  • On the Android app: On the My Profile screen, you can enable/disable email notifications and set up recipients at email addresses and SMS/text message numbers..

Push Notifications

Exclusive to mobile devices

Whether or not the app is open, Push notifications alert you with a sound or vibration and onscreen message. Push notifications come strictly from the Remote Service app and should not be confused with notifications via SMS/text message.

Go to the Notifications settings screen to enable or disable Push notifications. Note that this setting affects only the device on which it is made.