How do I Bypass a sensor from the app?

Your system will not arm if a sensor has a Fault or Trouble condition unless that sensor is Bypassed.  

This FAQ applies to sensors on doors or windows that you might want to leave open and to sensors with serious problems.

Notes

  • A Bypassed sensor will not prevent the system from being armed.
  • Faults include doors and windows that are simply Open.
  • Trouble  conditions include low batteries, communication problems and sensors that have been tampered with.  

To Bypass a sensor on the apps

The examples shown here are taken from our iOS app. Minor differences between the apps are called out below.

  • Press the Sensors  button on the Security screen
  • A list appears, showing any sensors that have Fault (Open) or Trouble conditions:
                
Your system’s list will probably display more sensors than shown in this example.
The list may also include entries like Temperature, Local Alarm and Fire, which cannot be bypassed (not pictured here).
  • Touch the  _   button corresponding to the sensor you want to bypass (touch Check All to select all sensors with Fault or Trouble conditions).

    • On Android, the selection buttons are square.

  • Touch BYPASS at the bottom of the screen (not seen in the view shown above, but it will definitely be there). You may have to enter your user code.
  • Touch Back in the upper left corner of the screen.
    • On Android, press the <  button at upper left.
  • The Security screen returns:
                
  • Selectan arming option to go ahead with sensor(s) Bypassed.
Some thoughts about bypassing sensors:
  • Don't ignore sensors with Trouble conditions! Low batteries should be replaced and communication problems should be resolved at your earliest opportunity. Tamper conditions should be investigated and fixed immediately.
  • When the system is Disarmed, Bypassed zones are automatically cleared (un-bypassed).
  • Fire and Carbon Monoxide (CO) sensors cannot be bypassed
  • Entries on the sensor list with labels such Temperature, Local Alarm and Police are "virtual zones" representing other functions and cannot be bypassed.