How do I make settings on my new VX1 Video Doorbell?

Click here for A video guide to the VX1 Video Doorbell

On the iOS app

  • If your Remote Service account has more than one Location, use the dropdown at the top of the Home screen to select the premises where the doorbell is located.
  • Touch   Cameras at the bottom of the screen (or if it's not there, use the More button ), then touch the Settings  button above the doorbell's preview image .
  • Touch Settings
  • Touch General   >  at the bottom of the screen to access information like signal strength and firmware updates.
  • Touch Detection and then Detection Areas to enable and set up Event Detection areas.
    Scroll down for a complete explanation ofEvent Detection Areas.Touch Sound Detection to adjust the threshold at which nearby sounds trigger a clip recording. 
  • Tap SAVE  or DONE  to save your settings.

On the Android app

  • If your Remote Service account has more than one Location, use the dropdown at the top of the Home screen to select the premises where the doorbell is located.
  • Touch the CAMERAS text button near the top of the screen; remember that you may have to swipe the menu left or right for the CAMERAS text button.
  • Then  touch the   button to the right of the doorbell's preview image .
  • Touch Settings

 

  • Touch General   >  at the bottom of the screen to access information like signal strength and firmware updates.

 

  • Touch Detection and then Detection Areas to enable and set up Event Detection areas.
  • Touch Sound Detection to adjust the threshold at which nearby sounds trigger a clip recording. 

  • Scroll down for a complete explanation of    Event Detection Areas.Touch Sound Detection to adjust the threshold at which nearby sounds trigger a clip recording.
Tap SAVE  or DONE  to save your settings.

On the website

  • Click CAMERAS on the left side of the screen
  • Your account's installed doorbells and cameras are displayed with their most recent associated events listed below.

Each device's card shows these features:

  • The  icon; see below for the settings it opens

  • A signal strength indicator  

Open Settings to check the device's signal strength and see other information.

  • Some devices display a  RECORD  NOW text button.  Click the text button to start recording a 30-second video clip.

On the left side of the page

 
 
  • Name: Name or rename the device, observing the text rules on the page.
  • Doorbell Information: Includes the camera's IP address and signal strength of the camera's connection to your Wi-Fi router.
  • Refresh: Click here for the latest reading on the camera's Wi-Fi signal strength.
  • The Delete button: There are various reasons to delete the device from your system. (You may need to delete one before resetting or reinstalling it.) See the FAQ How do I delete my VX1 Video Doorbell? (And why would I want to do that?) for more information.

On the right side of the page

Event Detection Areas

Each camera's view can be divided into regions; each region has a separate adjustment for motion sensitivity. Movement detected in any area can act as a trigger for recording a clip and/or notifications.
 
Note that some cameras offer 2 detection areas and some offer 4 detection areas. Each area is identified on the camera's preview image with a different color (red, orange, green or blue). Their individual controls are designated by matching color icons.
 
Each Detection Area offers these controls.
  • Enable or disable each detection area
  • Choose Low, Medium  or High  sensitivity

Other Features

  • Pre-capture Length: A certain amount of the camera's feed is always held in memory, whether a recording is in progress or not. Therefore, video clips can be set to include a user-settable amount of time prior to the moment when a recording is triggered by movement (or sound) or started manually. Please note that this "pre-capture" period counts toward the clip's maximum length of 30 seconds.
  • Microphone: Click the switch to enable or disable your camera's microphone. Being able to turn the mic on and off can be a useful option if you have privacy concerns or if you're getting too many notifications.
  • LED: If you want to your camera to be as unobtrusive as possible, click this switch to keep the camera's green LED turned off at all times.
  • Sound Detection: Choose Low, Medium or High sensitivity to nearby sounds. Sound detection can play an important role in triggering automatic video recordings and/or notifications. Each option displays examples of the sounds detected at that setting.
  • Night Vision: You can manually control the red LEDs that help the camera see in low-light conditions or leave it up to the camera with the Automatic setting.
  • Video Quality: Choose High or Low quality or use the Automatic setting.
As ever, don't forget to  SAVE  your settings.