Resideo Limited Warranty Terms for Thermostats and Comfort Products

The length of the warranty varies by model. The product literature will list the warranty length in years.

Resideo warrants this product to be free from defects in workmanship or materials, under normal use and service, for the number of years specified in the product literature from the date of first purchase by the original purchaser. If at any time during the warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it (at Resideo’s option). If the product is defective, (i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or (ii) call Resideo Customer Support at 1-800-633-3991. Customer Support will make the determination whether the product should be returned, or whether a replacement product can be sent to you. The replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. This is your exclusive warranty.

Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. Resideo distributors, contractors, dealers, service centers, or retail stores selling Resideo products do not have the right to alter, modify or in any way change the terms and conditions of this warranty.

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instructions. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes or any batteries that are included with this unit.

This warranty does not cover removal or reinstallation costs. Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. RESIDEO SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER FAILURE OF THIS PRODUCT. THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDEO MAKES ON THIS PRODUCT. UNLESS PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY DISCLAIMED. Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any questions concerning this warranty, call 1-800-633-3991.